Privacy policy

Last updated 6 November 2026.

The Indoor Sport League website, www.indoorsportleague.com, is run by Indoor Sport Services Limited (“we”, “us”). This policy explains what personal information the site collects, why, who else handles it, how long we keep it and what your rights are. We are the controller of that information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Indoor Sport Services Limited is a company registered in England and Wales, company number 06874672, with its registered office at Unit 9, Trent Gateway, Technology Drive, Beeston Business Park, Nottingham, NG9 1DA. For anything about your personal information, email info@indoorsportservices.co.uk or write to us at that address.

What we collect and why

Children in Need Row registrations

When you register a row for the Children in Need Row, we collect the organiser’s name, email address and postcode, the name and type of your school, club or workplace, and, if you give them, a team name, a distance target and the link to your JustGiving or GiveWheel page. We use these details to run the campaign: to show your team and its total on the leaderboard, to email you about the campaign and to send you a link for managing your registration. The postcode tells us where in the UK teams are taking part and isn’t shown on the site. We only ask for one organiser per team, not the details of the people rowing.

The registration form also has two optional tick boxes. If you tick “Tell me about the Schools Indoor Rowing League”, we’ll email you about the league. If you tick the box for our partners (British Rowing, Concept2, Love Rowing and London Youth Rowing), we may pass your name and email address to them so they can contact you about rowing. We rely on your consent for the campaign emails and for both tick boxes, and you can withdraw it at any time.

Fundraising totals

To show each team’s total, the site reads the public total and supporter count from the team’s JustGiving or GiveWheel page, and from the campaign’s own GiveWheel page. It doesn’t read or store anything about the people who donate. Donations are made directly with JustGiving or GiveWheel, and their own privacy policies cover what you give them.

Teacher accounts

When a teacher registers a school for the league, we collect their first name, surname, email address, a password, the school’s name and its town or city. We use them to run the account, so you can log in, manage your teams and enter results, and to email you about the league. Passwords are stored in a scrambled (hashed) form that we can’t read. We rely on our agreement with you to provide the account.

Teams are recorded at team level: the year group, team size, whether the team is boys, girls or mixed and whether it is an SEN team. We don’t ask for pupils’ names or any other details about individual pupils.

League memberships and payments

If your school pays for a league membership, we keep a record of the membership, the amount, when it was paid, the payment reference and the invoice number. Card payments are taken by Stripe, so your card details go straight to Stripe and we never see or store them. We keep these records because we need them to provide the membership and because the law requires us to keep financial records.

League interest box and email sign-up pop-up

If you leave your name and email address in the “Interested in the league?” box or the sign-up pop-up, they go straight to our email list in Mailchimp so we can email you about the league. They aren’t saved on the website itself. We rely on your consent, and every email has an unsubscribe link.

Contact form

If you use the contact form, we collect your name, email address, organisation and message, and use them to reply to you. We rely on our legitimate interest in answering enquiries.

How you found us

When you arrive from a link in one of our emails or posts, the link may carry a tag saying where it came from (for example, which email you clicked). If you then register a row or a school, we save that tag with your registration so we can see which emails work. We rely on our legitimate interest in understanding how people find the league.

Site security and visitor statistics

Like most websites, our hosting provider keeps short-term technical logs, including IP addresses, to keep the site running and secure, and our forms use IP addresses to limit repeated attempts from the same network. We count visits with Plausible Analytics, which doesn’t use cookies or collect personal information.

Who else handles your information

We use these companies to run the site, and each one only handles your information to provide its service to us:

• Servd hosts the website and its database.
• Cloudflare provides our domain and network services.
• Mailchimp (Intuit) holds our email list and sends our campaign and league emails.
• Resend sends the site’s own emails, such as password resets and invoices.
• Stripe takes card payments for memberships.
• Plausible Analytics counts visits without cookies.

We share your details with our rowing partners only if you’ve ticked the box asking for that. We don’t sell your personal information to anyone.

Some of these companies, including Mailchimp, Resend, Stripe and Cloudflare, are based in the United States or may handle information outside the UK. Where that happens, the transfer is covered by the safeguards UK law requires, such as the UK-US data bridge or the UK’s approved contract clauses.

How long we keep it

• Children in Need Row registrations: until 12 months after the campaign, unless you’ve asked to hear about the league, in which case we keep your name and email on our list until you unsubscribe.
• Teacher accounts: for as long as the account is open. You can ask us to close it at any time.
• Payment and invoice records: six years, as the law requires.
• Contact form messages: as long as we need them to deal with your enquiry.
• Email list: until you unsubscribe.

Your rights

You have the right to ask for a copy of the personal information we hold about you, to have it corrected or deleted, to restrict or object to how we use it, and to receive it in a format you can take elsewhere. Where we rely on your consent, you can withdraw it at any time, and you can unsubscribe from any of our emails using the link at the bottom. To use any of these rights, email info@indoorsportservices.co.uk. We’ll reply within one month.

If you’re unhappy with how we’ve handled your information, please tell us first so we can put it right. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

Cookies

Our cookie policy explains the cookies and similar technologies the site uses and how to control them.

Changes to this policy

We’ll update this policy when the site or the way we use information changes, and the date at the top shows when it last changed.